CSR Library · Central America & Caribbean Contact us
SumaCA business responsibility

TELUS

By Wes Ibarra · Updated 30 September 2026

TELUS — SumaCA editorial image
TELUS

TELUS

Country: El Salvador

Industry: Telecommunications

Size: multinational

TELUS International El Salvador has around 2,300 team members, with operations in Santa Tecla. It offers contact center solutions for customer service, sales and technical support in English and French.

Communication, Social Development

With more than 7,000 employees and offices in different Central American countries, TELUS International is the largest BPO (Business Process Outsourcing) in the region. Its services encompass integrated technology, innovative recruitment, training processes and an efficient operations system, offering bilingual services (English and Spanish) in: customer service, sales, technical support and BackOffice operations. TELUS International offers geographic diversity, multilingual programs, integrated multi-channel services, a solid technology infrastructure and a strong customer service focus.

As part of TELUS International Central America, we offer customer service and outsourcing solutions to global companies.

Headset stations on an empty corporate floor
Agent stations